How MindSteady Began
Dr. Elena Torres spent over a decade as a licensed clinical psychologist. The problem she kept running into wasn't clinical — it was logistical. A patient would decide they were ready for therapy, then spend three or four weeks calling offices, leaving voicemails, and hitting waitlists. By the time a first appointment came through, some had given up. Others arrived exhausted from the search.
In 2020, Dr. Torres left direct practice to build a different kind of access point. The idea was straightforward: take a structured intake, match the person to a licensed clinician based on presenting concerns and communication preferences, and have a session scheduled within days rather than weeks. If the match wasn't right, let the client switch at no charge — no awkward calls, no starting the search over.
MindSteady launched that approach across 38 U.S. states, accepting in-network insurance through BlueCross BlueShield, Aetna, Cigna, and United Healthcare in select states, and offering transparent cash-pay rates for everyone else. Dr. Torres remains CEO and Clinical Director, overseeing the clinical standards and the quality of every match.
